Privacy Policy

Solar for Aussies ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit or use solarforaussies.com.au (the "Website").

This policy is written in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What information we collect

We may collect personal information that you voluntarily provide when you:

• use our solar rebate checker or forms
• submit enquiries or request information
• interact with our website or communications

This information may include, but is not limited to:

• name
• email address
• phone number
• postcode or location
• basic household or property information
• information you provide through forms or questionnaires

We may also collect non-personal information automatically, such as:

• IP address
• browser type and device information
• pages visited and time spent on the website
• referral sources

2. How we use your information

We use the information we collect to:

• provide general information about solar rebates and solar suitability
• operate and improve our rebate checker and website
• respond to enquiries and requests
• communicate relevant information related to your submission
• improve user experience and website performance
• comply with legal and regulatory requirements

We do not guarantee rebate eligibility, savings, or outcomes.

3. Solar rebate checker and indicative results

Any results or information provided through our rebate checker are indicative only and based on the information you provide.

Final eligibility, rebate amounts, system design, and pricing are determined by accredited solar installers and relevant government or industry programs, and depend on individual circumstances.

4. Disclosure of personal information

We may disclose personal information to:

• trusted third-party service providers who assist in operating our website or services
• accredited solar professionals or partners, only if you choose to proceed or consent
• technology, analytics, or hosting providers
• regulatory authorities if required by law

We do not sell personal information.

5. Third-party services and analytics

We may use third-party tools such as analytics, advertising, or tracking services to better understand website usage and improve our services.

These providers may collect information in accordance with their own privacy policies.

6. Cookies and tracking technologies

Our website may use cookies or similar technologies to:

• remember user preferences
• analyse website traffic
• improve functionality and performance

You can adjust your browser settings to refuse cookies if you prefer, however this may affect website functionality.

7. Storage and security of information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Personal information is stored securely and accessed only by authorised parties.

8. Access and correction

You may request access to personal information we hold about you, or request corrections if the information is inaccurate or outdated.

Requests can be made using the contact details below.

9. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

11. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please use the form below to get in touch: